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Terms & Conditions

A 30% retainer (non-refundable deposit) is required to confirm your order and reserve your date of service*. We purchase supplies for your order as soon as we receive the retainer. Please keep in mind the balance is due 7 days before the date of service. Any changes made to your order after payment of your retainer may incur a surcharge. If you choose to cancel within 24 hours of delivery, a 50% cancellation fee will be charged. If cancellation is due to inclement weather or pandemic related, we can issue a store credit to be used on any future event date available within 3 years, or issue you a refund minus retainer. By paying any portion of your invoice you are agreeing to these terms and conditions.

*Your date of service is only reserved when we have received your deposit.